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Insurance Accepted

At D. O. T. S. for Kids we understand that access to your insurance benefits is an essential component of your child’s care.  Our commitment to your child’s welfare extends outside of the treatment room and includes handling all aspects of the insurance process.  We provide in-network and out-of-network pediatric occupational, physical therapy and speech therapy services for private insurance and Texas Medicaid.

The following is a list of insurance plans we accept and network participation status.  Please contact us if your plan is not listed, and we will research our ability to file claims and provide services under your plan.

  • Blue Choice PPO/POS/EPO (in-network)
  • Blue Advantage HMO (in-network)
  • United Healthcare (in-network)
  • Children’s Medical Center Healthplan – Medicaid (in-network)
  • Cigna (in-network Occupational & Physical Therapy)
  • Aetna (out-of-network) 
  • Humana (out-of-network)
  • Tricare (out-of-network)

We also accept Traditional Texas Medicaid as primary, secondary, or tertiary insurance.

BlueCross BlueShield                   TMHP


Payment for Services

Patient cost shares, including Deductible, Co-Pay, and Co-Insurance, are due at the time of service and can be made by Credit Card (Visa/MasterCard), check or cash.

Attendance Policy

A child’s therapy program requires consistent attendance to be effective. Patients are required to maintain a 75% attendance rate for scheduled appointments. Clients who drop below 75% for two consecutive months, at the discretion of D. O. T. S. for Kids management, will be discharged from the therapist’s caseload.


Planned (school event, vacations, etc.): Parents are responsible for notifying our office when they need to make changes to their child’s therapy schedule. We request a 48-hour notice for any cancellation so that adjustments can be made or sessions re-scheduled.

Due To Illness: Children with diarrhea, vomiting, contagious diseases and/or temperature above 100 degrees shall not be seen to ensure the health of the therapist and other patients being treated. If your child wakes up sick, please leave a message at our office by 9:00 am on the day of the appointment.


If you fail to cancel your appointment you will be considered a “no-show” and billed a $70.00 fee for Occupational or Physical Therapy and $50.00 fee for Speech Therapy appointments. “No-show” fees are not reimbursable by insurance.  Additionally, D. O. T. S. for Kids reserves the right to charge a “no-show” fee for appointments that are not cancelled by 9:00 am on the day of the appointment.  

**Medicaid participants are exempt from this policy.  However, we are required to report your failure to make scheduled appointments to Texas Medicaid which could result in loss of benefits.**

HIPPA Notification

Our office has implemented policies to protect the use and disclosure of your child’s protected health information.  Please read it carefully.

Adobe PDF icon Privacy Notice


Amy Ornelas, OTR - Clinical Director and Owner of D. O. T. S. for Kids was selected by the readers of Dallas Child Magazine as a...

Mom-Approved Occupational Therapist

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Dallas Outpatient Therapy Services for Kids provides Pediatric Occupational, Physical & Speech Therapy services.

In-Network with BlueCross BlueShield